FAQ
WHEN WILL I RECEIVE MY ORDER?
Local deliveries are scheduled to leave the studio within 24 business hours ( Tuesday thru Friday 10am-4pm) from purchase time. If you require a rush order please do inquire via email prior to your purchase. Orders can be picked up, choose date and time on website.
WHERE DO YOU DELIVER?
We offer a delivery service from Langford to Oak Bay and Sidney. Our apologies, but we do not currently deliver to Shawnigan Lake or Sooke.
WHAT IS THE DELIVERY FEE?
Delivery fee is $10. Local pick up is free.
ARE GIFT BASKETS CUSTOMIZABLE?
Absolutely! Please fill out a custom inquiry here with any special requests and we will do our best to accommodate your needs.
ARE YOU ABLE TO ACCOMODATE BULK ORDERS?
Yes! We work with a number of large companies for corporate gifting, real estate, and mortgage brokers. We specialize in creating themed boxes that meet our clients budget and needs.
Additional branding and customization options are available for bulk orders including branded boxes, hang tags and products. For more information please fill out a custom inquiry.
WILL THE GIFT BOX I ORDER LOOK EXACTLY LIKE THE PHOTO?
Yes, however items do changed based on local availability All baskets will include the listed items. We will contact you prior to delivery If there are any issues.
DO YOU SHIP?
Unfortunately, we do not as most of our products are fresh and we pick up bread fresh daily.
CAN I SELECT A SPECIFIC DELIVERY DATE?
Yes you are able to specify a delivery date (Tues thru Friday) when you are on our Shipping Page. In the Delivery Instructions box specify your date of delivery and any specific delivery instructions you may have for the delivery .
CAN I ADD A PERSONALIZED NOTE?
Yes, once you have added your basket to your cart there is a Personalized Note Box.
CAN I SUBSTITUTE ITEMS DUE TO ALLERGIES OR DIETARY NEEDS?
Yes, we try our best to accommodate any special requests due to allergies and dietary needs Please reach out to us at modernbaskets@shaw.ca or 250-589-9050 and we can chat further about any substitutions that may be required.
